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 Useful Links:

» Upload Artwork

» File Preparation

» Folding Guide

» Common Errors

» Turnaround Time

» Testimonials

 

 

Main Help Topics

 

Top Frequently Asked Questions

Preparing Artwork Files

Submitting Your Files

Ordering Information

Account Options >>

Glossary

 

  1. Do I need to use CMYK color mode?

  2. How do I ensure my artwork is mailing-ready?

  3. Does turnaround time including shipping time?

  4. How do I cancel my order?

  5. How do I change my XcelPrinting password?

» Email Management

Question:

How do I subscribe to XcelPrinting.com mailings?

Answer:

To begin receiving special printing deals and newsletters from us, simply register with us and make sure you've checked the box that reads, "Newsletters"

Question:

How do I change my email address?

Answer:

To change your email address, you must first log in. To log in, select the "My Account" link at the top of any page on our web site, and then enter the email address you currently use on our site. Next, type in your password. Click the "Login" button, which is located immediately below the password field.

 

On the My Account page, click the "view or change my account information" link on the page. Simply replace your current email address listed in the field with the New Email Address you would like to use and Click the "Continue" button.

Question:

Why should I subscribe to XcelPrinting.com mailings?

Answer:

There are three reasons to subscribe to XcelPrinting mailings:
 

1. Savings Alerts: Receive news of special promotion and savings opportunities so you'll have a head start on getting our best deals.
 

2. New Products & Services: Be the first to know when we've created new products, services or features. We're always looking for ways to make print buying easier for you.
 

3. Notifications: if selected at the end of checkout, you will be automatically notified of updates to products you've ordered.

Question:

How do I unsubscribe to XcelPrinting.com mailings?

Answer:

If you wish to stop receiving XcelPrinting mailings altogether, please login to your XcelPrinting.com account and click on the "Subscribe or unsubscribe from newsletters" link under the Email Notifications section. Upon unchecking the box on the next page, you will no longer receive mailings for XcelPrinting promotional web specials; however, you will continue to receive purchase and account-related emails according to the terms of our Privacy Policy.

Question:

What are Print Order Alert emails?

Answer:

Print Order Alerts are an exclusive XcelPrinting feature in which we relay any changes or other important information that could impact your print job(s).

 

You don't need to do anything to set up Print Order Alerts since we automatically send these updates to any customer who has placed an order with XcelPrinting.