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 Useful Links:

» Upload Artwork

» File Preparation

» Folding Guide

» Common Errors

» Turnaround Time

» Testimonials

 

 

Main Help Topics

 

Top Frequently Asked Questions

Preparing Artwork Files

Submitting Your Files

Ordering Information

Account Options >>

Glossary

 

  1. Do I need to use CMYK color mode?

  2. How do I ensure my artwork is mailing-ready?

  3. Does turnaround time including shipping time?

  4. How do I cancel my order?

  5. How do I change my XcelPrinting password?

» Account Password

Question:

What if I forget my XcelPrinting.com password?

Answer:

Please remember that passwords are case-sensitive. You must enter your password exactly the same way, including capitalization, every time.

 

If you have forgotten your password, select the "Login" link at the top of any page on our site. Click the "I Forgot My Password" link on the page.

 

On the next page, enter the email address associated with your XcelPrinting account. Once you click the "Continue" button, we'll send you an email that will contain a new temporary password to your account.

 

Once logged in, please change the temporary password to a new one of your choice.

Question:

How do I change my XcelPrinting.com password?

Answer:

Changing your password at XcelPrinting.com is easy. Simply click on the "Change My Password" link at the bottom of every page on our website. You will be prompted to login. You will then be automatically be redirected to the account password page.  Enter your current password, enter your new password and then re-enter your new password to confirm. Click continue and your all done.

 

Your password must be four to twelve characters long and may include letters and/or numbers. The password cannot include any blank spaces, and your email address may not be part of your password. Please note that passwords are case-sensitive. You must enter your password exactly the same way, including capitalization, every time.

Question:

How do I choose my XcelPrinting.com password?

Answer:

When you are creating your XcelPrinting account, enter a new password in the "Password" field and re-type it in the "Confirm Password" field. Your password must be four to twelve characters long and may include letters and/or numbers. The password cannot include any blank spaces, and your email address may not be part of your password. Please note that passwords are case-sensitive. You must enter your password exactly the same way, including capitalization, every time.

 

If you forget your password, please follow the instructions above.