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 Useful Links:

» Upload Artwork

» File Preparation

» Folding Guide

» Common Errors

» Turnaround Time

» Testimonials

 

 

Main Help Topics

 

Top Frequently Asked Questions

Preparing Artwork Files

Submitting Your Files

Ordering Information

Account Options >>

Glossary

 

  1. Do I need to use CMYK color mode?

  2. How do I ensure my artwork is mailing-ready?

  3. Does turnaround time including shipping time?

  4. How do I cancel my order?

  5. How do I change my XcelPrinting password?

» Privacy & Security

Question:

Are XcelPrinting.com transactions safe and secure?

Answer:

Absolutely! XcelPrinting is a secure site that uses the latest security measures and encryption technology, including Secure Socket Layers (SSL), to keep all of your information safe and secure.

 

We encourage you to review our Privacy Policy at: http://.XcelPrinting.com/shop/privacy.html.

Question:

How does XcelPrinting protect my privacy?

Answer:

The security of your personal information is very important to us. We never sell or rent your personal information to any third parties under any circumstances. We value your trust very highly, and will work to protect the security and privacy of any personal information you provide to us and will only use it as we have described in our Privacy Policy.

 

We encourage you to review our Privacy Policy at: http://.XcelPrinting.com/shop/privacy.html.

Question:

What is XcelPrinting's Privacy Policy?

Answer:

XcelPrinting's Privacy Policy states our commitment to protecting your privacy, as well as creating a safe environment when visiting and placing orders on our site. Our policy covers the information we collect, how we use it, the security measures we utilize, and more.

 

We encourage you to review our Privacy Policy at: http://.XcelPrinting.com/shop/privacy.html.

Question:

Will my email address or personal info be shared?

Answer:

Absolutely not! All personal information is kept strictly confidential and is only used for placing orders through XcelPrinting. 

 

To help us improve our Web site, offerings and customer service, we may ask our customers for feedback. This feedback may be shared with companies helping us research and implement improvements. However, we will not release the information outside XcelPrinting without your prior permission.

Question:

What are cookies and how are they used?

Answer:

A cookie is a very small text file placed on your hard drive by a web page server. It is essentially your identification card, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the server that gave it to you. When creating an account on XcelPrinting, one cookie is left on your computer to help verify your identity when you access the site. In order to store temporary session information, another cookie is created when you log in. This cookie is removed when you close your browser. Neither cookie contains any of your personal information, which is stored on our Web servers. Your security and privacy are a priority.

 

We encourage you to review our Privacy Policy at: http://.XcelPrinting.com/shop/privacy.html.