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 Useful Links:

» Upload Artwork

» File Preparation

» Folding Guide

» Common Errors

» Turnaround Time

» Testimonials

 

 

Main Help Topics

 

Top Frequently Asked Questions

Preparing Artwork Files >>

Submitting Your Files

Ordering Information

Account Options

Glossary

 

  1. Do I need to use CMYK color mode?

  2. How do I ensure my artwork is mailing-ready?

  3. Does turnaround time including shipping time?

  4. How do I cancel my order?

  5. How do I change my XcelPrinting password?

» Illustrator Guidelines

1. Using a Template in Illustrator

Open Template

1. Download Template for your desired product

2. Unzip the template file

3. Open in Illustrator. (New>Open)

 

 

 

Does your artwork have bleeds?

XcelPrinting requires .125" bleeds on your artwork (i.e., 4"x6" postcard image with bleeds would have dimensions of 4.125" x 6.125" in your artwork file.) If your image has a white border on all four sides, bleeds are recommended but not required. If your image is not white on all four sides, you MUST include bleeds in your files.

 

Does your artwork have borders?

The cutting process for printed materials has a mechanical tolerance of about .0625 or 1/16 of an inch. When using a border in your artwork, it is essential that your design use at least .25 or 1/4 of an inch of blank space from your border to the cut line to maintain a symmetrical appearance.

 

2. Create Guidelines & A Boundary Box

Create guidelines:

1. Make sure you are on the layer labeled "My Artwork"

2. Show rulers - (View>Rulers)

3. Click on the rulers and drag a guideline to the specified marks. This will help you line up your text/images to our template guides.

4. Note: The instructions are included in the template.

Create A Boundary Box:

1. Make sure the stroke and fill are transparent

2. Choose the rectangle tool

3. Create a box with the proper dimensions of your entire artwork plus .25" for bleed

 

3.  Adding Your Images

Add an Image

1. Place your hi-res file (Place>Place).

2. Check the resolution of your file and make sure it is set to 300ppi

 

What is Resolution?

For an image to print properly, the image must be at least 300 pixels per inch (PPI) at the final output size. DO NOT try to change from a low resolution to a higher one by increasing the DPI in your imaging program.

 

4. Convert Text To Outlines

Convert All Text to Outlines

All text within files must be converted to outlines with the outline set to zero to eliminate the need for fonts.

1. Edit>Select All

2. Type>Create Outlines

 

5. Show Hidden Font Characters

Show Hidden Font Characters

You must make sure there are no hidden characters in your artwork.

Every font field ends with an infinity symbol . If there are symbols in your artwork without any type before then delete those type fields or make sure those fonts are outlined.

1. Type>Show Hidden Characters

 

6. Set Black To Overprint

Set Black Text to Overprint

1. Filter>Colors>Overprint Black

2. Unselect Stroke

3. Select Include Blacks with CMY

 

 

7. Convert To CMYK Color Mode

Convert RGB file to CMYK

1. Filter > Colors > Convert to CMYK

 

What is CMYK color mode?

 

The color mode of submitted files must be CMYK. If your files are submitted using any other color standard, such as RGB or Pantone, they will be converted to CMYK. Conversion from one color standard to another may cause colors to shift.

 

Does your artwork contain gradients?

 

Gradients are commonly used in printing and in most instances produce good results. Gradients can be represented in a file as a mathematical equation (Vector) or rendered by the application into a series of pixels (Raster). Whether created as rasters or vectors, gradients below 10% may not reproduce accurately.

 

Does your artwork contain solid black?

 

When you want an area of solid black within a document, 100% black (K) will not result in a solid, saturated black. Instead, use Rich Black, as represented by C:50% / M:40% / Y:40% / K:100%.

 

 
8. Delete Template Layers

Select & Delete Template Layer

1. Click on template layer labeled  "DELETE THIS LAYER" and delete.

* Note the instructions included in the
   template

 
9. Save as an Illustrator EPS or PDF

Save an Illustrator EPS

Save file as Illustrator EPS

1. File>Save As
   

Save as Adobe PDF

If you are exporting your file to a PDF, please make sure that the PDF version is Acrobat 4.

1. File>Save As
   

Make sure you choose Acrobat 5 and check boxes Embed All Fonts and Thumbnails.