| Question: |
What are product templates? |
| Answer: |
XcelPrinting has developed a selection of product templates to make it easier for designers to create print-ready files in various different design software programs. Product templates are downloadable files which help customers design print-ready files. Each template provides information on product size, layout, bleed, safety zone, and any folding or mailing guidelines.
You can review a complete list at: http://www.xcelprinting.com/shop/templates.html |
| Question: |
Do I need to use a product template? |
| Answer: |
No. If you are a designer, you should use whatever resources help you quickly create a winning design. However, if you don't use one of our product templates, we encourage you to take a little extra time to ensure that your files are print-ready before submission to XcelPrinting. You may want to review our file preparation tips at: http://www.xcelprinting.com/shop/helpcenter/ |
| Question: |
Are product templates similar to stock designs? |
| Answer: |
No. XcelPrinting.com product templates are intended to help designers quickly develop print-ready files, not to replace the process of creating a professional design.
If you are interested in creating your own design and have limited design expertise, we encourage you to review our stock product designs-available for business cards and postcards-at: http://www.xcelprinting.com/shop/stockdesigns/
If you would like to hire us to design it for you, please proceed to place your order and when selecting your products options, select "I Need Graphic Design" from the drop down menu. You may also view all of our design rates by visiting our Design Rates page. |
| Question: |
What if a product template is incorrect? |
| Answer: |
While XcelPrinting.com strives to provide accurate product templates at all times, errors may occur on rare occasions. In the event that a product template is confusing or incorrect, we encourage you to let us know by submitting feedback at: feedback@xcelprinting.com After receiving your email, we will make every effort to quickly address the issue. |
| Question: |
How do I delete layers in a product template? |
| Answer: |
We need to know the software program you are using before we can provide instructions on how to delete the layer that contains the product template.
You can review specific instructions to help you after identifying your software program at: http://www.xcelprinting.com/shop/helpcenter/preparing-guidelines.html |
| Question: |
What if the size of my artwork is a different size than the template? |
| Answer: |
If you want your artwork to fit into one of our product templates, you will need to resize your images by scaling them up or down proportionally to fit into a product template. You must submit the correct size for printing. If you would like to hire us to design it for you, please proceed to place your order and when selecting your products options, select "I Need Graphic Design" from the drop down menu. You may also view all of our design rates by visiting our Design Rates page. |
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